Help Centre

Welcome to the HYPEKiT Help Centre. Here you can find answers to common questions about orders, shipping, products, and custom uniforms.

If you cannot find the information you need, our support team will be happy to assist you.

Orders

How do I place an order?

Browse our collection, select the product you like, choose your size, and proceed to checkout to complete your purchase.

Can I change or cancel my order?

If your order has not yet been processed, please contact us as soon as possible. We will do our best to assist you before the order is prepared for shipping.

Shipping

Where do you deliver?

At the moment, HYPEKiT delivers only within Sri Lanka.

How long does delivery take?

Delivery times may vary depending on your location. Most orders are delivered within 2–5 working days after the order is confirmed.

Returns & Exchanges

If you receive the wrong item, wrong size, or a damaged product, you may request a return within 7 days of receiving your order.

For complete information about return conditions and the refund process, please visit our Refund & Returns Policy page.

Custom Uniforms for Businesses

HYPEKiT also provides custom uniforms for businesses in the tourism and hospitality industry.

We work with:

• Cafés
• Restaurants
• Hotels
• Guesthouses
• Tourism service providers

Uniform options include:

• Staff T-shirts
• Polo shirts
• Crew neck uniforms
• Café and restaurant aprons

If your business is interested in custom uniforms, please contact us with your requirements and estimated quantity.

Need Help?

For quick support regarding orders, returns, or general questions, please contact us via WhatsApp.

WhatsApp: +94 78 844 3523

Using WhatsApp allows us to assist you faster and respond to your request as quickly as possible.